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Outstanding Logistics and Supply Chain Consultants

In the United States and Throughout North America

Logistics Bureau is a leading firm of logistics and supply chain consultants solving challenges and supporting the improvement of USA businesses and organizations through development of supply chain excellence.

We help senior business leaders identify and act on opportunities to improve their supply chain operations, and, through doing so, to reduce operating costs, increase customer service standards and become more profitable.

Chat to our supply chain & logistics consultants for USA based businesses today by clicking the “talk to a consultant” button above.

Our Logistics and Supply Chain Consulting Services for US Businesses

There was a time when considering the services of a consulting firm based outside the USA would have made little sense. For consultants to help your business or organization effectively, having them embedded in your business for at least some phases of a project would have been a necessity.

However, things are different today, and the onset of the COVID-19 pandemic accelerated acceptance of remote working and distributed teams, already made possible by digital tools and technology.

At Logistics Bureau, we embraced these advances and transformed our consulting business from the conventional to the cutting edge, developing software and capabilities enabling us to offer 100% remote consulting for all aspects of supply chain improvement and problem-solving.

Serving Your Consulting Needs in a Safe Virtual Environment

We now bring the expertise and experience of our professional team of logistics and supply chain consultants to US businesses, using remote-working practices enabled by purpose-designed, tech-driven, diagnostic, analytic, collaboration, and communication processes.

However, remote does not mean impersonal or automated. We maintain our traditional and well-known personal approach to consulting, which has carried us, and our clients, through thousands of successful projects.

It’s just that now we can drive or support your supply chain projects without the need for you to host our consultants in your business, by remotely:

  • Providing objective guidance, with no vendor affiliations
  • Advising your team and providing supply chain insights and education
  • Participating in your project or program from planning through to implementation, or as required

A Selection of Our Services

When you need impartial advice and help to solve supply chain problems in your US business, Logistics Bureau has the tools, expertise, and experience to meet your improvement goals.

While there might be some circumstances in which we’ll need to visit your business to do so, we can perform the vast majority of our activities using virtual tools.

Our logistics and supply chain consulting services include:

  • Warehouse internal design, layout, and set up, including handling systems
  • Distribution network optimization, design, and redesign
  • 3PL sourcing, selection, & contract negotiation
  • Cost-to-serve analysis and reduction
  • Freight transportation rate analysis and cost reduction
  • Strategic site selection for new distribution centers and warehouses
  • Warehouse capacity planning
  • Goods transportation fleet design, planning and set-up
  • S&OP strategy and implementation
  • Supply chain strategy development…

… And an array of other diagnostic, analytic, project management, educational, and implementation-related services.

In short, if you have a logistics or supply chain issue to address, it’s one that our team has solved numerous times before.

Our Specialized, Made-for-Remote, Diagnostic Solutions
In addition to amending our approach to the conventional logistics and supply chain consulting services we offer, to enable us to provide them remotely, we have also developed several packaged diagnostic and analytics solutions, purpose-designed for remote delivery, and covering specific elements of supply chain performance.

Each solution is easy to arrange with us and provides fast-tracked results that will help your business or organization enjoy lower operating costs, enhanced service to your customers, and increased margins.

The packages that you can choose from to boost supply chain performance for your business in the United States include:

  • Safety stock optimization: Right-size your safety stock levels to protect your business from supply shocks without tying up excessive working capital.
  • Cost to serve: We’ll help you identify which of your customers, processes, and products are eating into your profit margins and support you in reducing their related service costs.
  • Warehouse performance: A fast-track warehouse service and productivity improvement program, customized to your business in the USA
  • Demand forecasting: Achieve improvements of up to 5% in forecast accuracy with our forecasting benchmarking and diagnostics service.
  • Distribution network optimization: We’ll map and summarize your inbound, internal, and outbound material flows so you can see where optimization can deliver logistics cost savings and service improvement.
  • Inventory management: We’ll help you spot opportunities to improve your inventory management practices and make them more effective. This remote workshop-based program will help you prevent future inventory blowouts and improve service to your customers.
Companies That Trust Us
  • ACE Perdis
  • A&L Windows and Doors
  • AAP
  • Abbott Laboratories
  • Abbvie
  • Abey Australia
  • Air Liquide Australia
  • Adidas
  • Access Info Mgmt
  • ACCO
  • Acco Brands
  • ACF
  • ACG
  • Adbri
  • ADI
  • ADRT
  • AEI
  • AGR Cyanide
  • Air New Zealand
  • Alcon Laboratories
  • ALDI
  • Albi Imports
  • Allied Pinnacle
  • ALM
Consulting With Vision and Leadership
Logistics Bureau has been operating for nearly a quarter of a century, and since our company’s foundation, we have gone from strength to strength, gaining business primarily on the strength of referrals from our many satisfied clients.

Our success must largely be attributed to the passion and dedication of our two leading figures, Rob and David, who have worked tirelessly to help businesses and organizations like yours, and who inspire our team to share their dedication. Here’s a brief introduction to both of them:

Rob O’Byrne

Owner and Group CEO

Rob’s desire to aid and support people wishing to grow and improve their businesses inspired him to create a consulting company based on his in-depth knowledge and experience of supply chain operation and management.

David Riddle

Deputy Group CEO

After a ten-year career in the UK’s finance sector, David relocated to Australia and it was there that he met and agreed to join Rob in developing Logistics Bureau to become an international leader in logistics and supply chain consulting.

Frequently Asked Questions
If your company isn’t accustomed to engaging external help with problem solving, supply chain improvement, or business development, you might be wondering what you actually get in return for your expenditure.

Indeed, one of the questions we are most frequently asked, especially by business leaders who haven’t hired consultants before is “Will we receive the kind of value that justifies the payment of consulting fees?”

Here’s a personal quote from our CEO, Rob O’Byrne, to answer that particular question:

“I offer you my personal assurance, that at Logistics Bureau, you will. The majority of our consulting assignments result in a payback for the client within six months. That’s why we have loyal customers, many of whom have been with us since we launched our business in July 1997.”

Here are answers to a few more questions we’re commonly asked by prospective clients:

1. How are your consulting fees structured?

We can apply our fees on a fixed basis for your project, or at a daily rate. The daily rate typically proves most appropriate for implementation support projects and similar, since it has built-in flexibility in the number of days consulting cover that we provide. For many other project types, a fixed fee arrangement might be the better choice. Fixed fees provide you with visibility of your consulting outlay from the get-go.

2. What process do you use for fee calculation?

Our fees are determined according to the resources required to complete your project. Prior to submitting a proposal, we will scope and plan the project with you carefully, and calculate the resources that we will need to meet its objectives. That approach is helpful in aligning expectations among all the project stakeholders.

Subsequently we conduct detailed planning of the project to establish precise requirements and timelines. Sometimes it will even make sense for us to complete two or three iterations of the proposal.

We believe it is necessary for us to be very thorough with project preparation, because we provide a guarantee of beneficial results. However, we bear all the planning and preparation costs, and do not pass them on to you, the client.

3. What is your marketing approach?

New clients often tell us that they never heard of Logistics Bureau before. That’s probably because our approach to marketing is very subtle and low key.

Some 65% of our engagements are repeat business with clients who have come to trust us implicitly. Indeed, their referrals bring us another 30% of new business. Inbound enquiries generate the remaining.

If you haven’t worked with us before, a referral from one of our clients can help to speed up the introduction and onboarding process.

4. Do you work with us on site, or remotely?

Before the COVID-19 pandemic disrupted international business and travel, our consulting approach was of a conventional nature, with at least some of our work conducted at our clients’ business locations. However, we also performed work remotely when it made sense to do so.

As the technology and tools for remotely conducted business improved, our levels of online-based consulting increased, primarily to save costs and simplify project management logistics and coordination.

With the onset of the pandemic, we increased our focus on remote consulting out of necessity, but also chose to embrace it as a future option, rather than just a stopgap during the crisis.

We decided to take an innovative approach, developing the tools and capabilities to provide dedicated online-based consulting services.

Of course, we are still very willing to work inside your business when possible and appropriate, but if not, we’re more than confident in our ability to deliver positive results remotely.

What Our Clients Say

“Thank you for your time so far in assisting Weston Milling develop a S&OP process for our Australian and New Zealand operations. Your broad industry knowledge, real life experiences and down to earth delivery of specific training courses has been a significant catalyst to successful implementation in our business. All training has been delivered on time and within budget, communication between Weston Milling and yourself has been exceptional. Feedback from training courses has been invaluable in determining individual branches cultural readiness for S&OP implementation.”

Greg Friedichs
S&OP Project Manager / Supply Chain Manager, Weston Milling

“Logistics Bureau specializes in warehousing networks, so it was a good fit there. Most supply chain companies, they try to cover the full breadth, but because it’s such a broad spectrum of disciplines, it’s hard to be very, very good in every single one.”

Craig Sutton
Gerard Lighting

“Really appreciate younger David who has very good personal skills side to work with my team as well as the customer. Offering the way to win from serving benefits to their customers.”

Vipas Paovarojkit
Friesland Campina, Thailand

“Logistics Bureau has a number of people that have worked in the industry, have managed 3PL contracts and actually been a 3PL service provider. Considers Logistics Bureau a very credible organisation in warehousing logistics and supply chain. ”

Alejandro Araujo
HealthShare, NSW

“Appreciates Logistics Bureau’s corporate giving program. It’s nice to see businesses take that responsibility. ”

Chris Dau
Independent Cement

“Vale Argentina conducted a global search for a supply chain consultancy that had the specific mining industry experience we required. This experience, which we found within Logistics Bureau, allowed us to explore the use of vehicle configurations not previously used in Argentina. Logistics Bureau was adaptive to our local environment and demonstrated an understanding of our industry and large-scale, remote location logistics. The valuable insights we gained from the project opened up unexpected options for us.”

Bruno Perrotta
Logistics Manager, Vale Argentina

“Lion Nathan have called on the services of Logistics Bureau many times over the years. We do this because quite simply they listen to what we need, and then help us achieve it; with great results in terms of cost and service for the business… Lion Nathan have found the implementation of sound S&OP processes a bit of a struggle over the years, but with the help of Logistics Bureau, the appropriate disciplines, and key stakeholder buy in, S&OP is now embedded in the business aligning people and functions and adding real value.”

George Bearzot
Logistics Director, Lion Nathan Australia

“We engaged Logistics Bureau for a review of our domestic freight and, three years later, we’ve completed our fourth supply chain project with them. They have broad experience across their team and have shown flexibility in adapting to our changing circumstances and needs.”

David Clare
Head of Supply Services ANZ, Reckitt Benckiser

“Logistics Bureau filled a critical niche as we progressed through a business start-up. Working to a tight schedule, they drafted a very sound contract for use with our transport service provider. The level of industry knowledge that they brought to the table gave us great confidence as we negotiated a successful agreement.”

Rob Whitbourne
MD, Independent Tubemills

“I have known and worked with Logistics Bureau for many years, particularly during my time as a senior executive at Siam City Cement Company in Bangkok. Logistics Bureau have consistently been able to bring just the expertise I was looking for and deliver outstanding commercial results.”

Theeraphon Kangwanpornsiri
Siam City Cement Company – Bangkok

“We employed Logistics Bureau to undertake a complete review of our supply chain. The moment we engaged them they added value to the business. Their knowledge and approach to analysing the issues ensured the review was on time and on budget. Logistics Bureau surpassed our expectations and we are still seeing the benefits today.”

Mark Fowler
General Manager – Retail, Campus Experience, Macquarie University

“I have known Logistics Bureau as a business and the Managing Director Rob O’Byrne personally for many years. They bring to our business the knowledge, experience, skills and professionalism that we need when seeking objective external assistance in Supply Chain and Logistics management matters. Their approach was very practical and clear enabling our organisations to implement their suggested strategies.”

Peter Lindner
Assistant Managing Director, Samitivej Public Company Limited – Samitivej Hospitals – Bangkok

“There’s only one Supply Chain Consultancy in the Region, I know of, that truly understands our industry. Rob and his team are all very experienced and all have operational supply chain back grounds, that’s the major difference between the Logistics Bureau and the others.”

Craig Hope-Johnstone
General Manager – Logistics, Australian Discount Retail

“Logistics Bureau has been our preferred supply chain management consulting business for 8 years as they have proven time and time again that they provide value for money solutions that hit the bottom line.”

Brian Robinson
Former Chief Executive Officer, George Weston Foods Baking Division – Australia

“Logistics Bureau were exceptional in their ability to engage our wider organisation in the change management process which ensure sustainable commercial results.”

Subi Nanthivarman
Commercial Manager, Bayer Healthcare

“I have known and used Logistics Bureau for many years and their ability to order complexity has led to sustainable commercial results time and time again.”

Craig Stokoe
Global Procurement & Logistics Manager, Aristocrat Industries – Australia

“Logistics Bureau is an excellent management consultancy, they don’t just come up with the plan, they deliver.”

Nigel Goode
Global Manager, Warehousing and Distribution,Maersk Logistics Denmark

“Logistics Bureau has been our preferred supply chain management consultant for 9 years because they continue to deliver sound commercial results.”

Tom Loncar
Supply Chain Manager, GSK Consumer Health

“Logistics Bureau were able to provide value and sound commercial results by assisting us in our complex supply chain modeling.”

Tim Ford
Former Supply Chain General Manager Fosters, Carlton United Breweries

“You did a wonderful job. I am willing to recommend you to everybody.”

Khun Surasak Jinapun
Gold City Footwear – Thailand

“Great work. A very well put together report. Fabulous.”

Tony Ryba
CEO, White International – Australia

Let’s Talk About Your US Business and its Supply Chain

Speak with one of our logistics & supply chain consultants for US based businesses today about business-boosting supply chain improvement with our conventional or remote consulting services. Fill out the form and we’ll respond promptly to schedule a FREE initial consultation.

If you prefer to contact us by phone, we welcome your call at +61 (2) 8212 9775, or you can also drop an email to [email protected].