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Good Customer Service is an essential component of any business. And in Supply Chain Management, we really need to understand it well, as it has enormous implications on our Supply Chain costs.

But many businesses still make common customer service mistakes.

So here are the “7 Truths” of Customer Service that you should know.

 

 

Related articles on this topic have appeared throughout our website, check them out:

 

Contact Rob O'Byrne
Best Regards,
Rob O’Byrne
Email: [email protected]
Phone: +61 417 417 307
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