The global COVID-19 crisis has led to sweeping changes in the way companies do business around the world—and that includes working with consulting partners like Logistics Bureau.

In response to the changing business environment, we have launched a range of services that we can deliver completely through remote channels. That means our consultants do not need to visit your offices or operating centres in Thailand.

As a result, we can help you without navigating travel and movement restrictions, while offering very affordable rates and simplifying the logistics of project management.

The following diagnostic services and tools are available to you now, using 100% remote collaboration and coordination, and with our standard guarantee of positive results:

• Cost to serve: Find out where profits are leaking through your supply chain, and stop those leaks with our help.
• Inventory management: Suffering from poor service or inventory blowouts? Let’s put an end to that.
• Safety stock reduction: We’ll help you reduce the variability of supply and demand, and cut your safety inventory by up to 5%.
• Demand forecasting: Gain as much as 5% in forecast accuracy with our forecasting benchmark analysis.
• Distribution network optimisation: Achieve distribution cost savings by optimising the flow of products through your network.
• Warehouse performance: Two weeks is all it takes to start improving warehouse performance and productivity—with our help.
• Supply chain planning: Concerned that your planning is not as good as it could be? We’ll give you an objective appraisal, and help you to strengthen your supply chain planning capabilities.

Logistics Bureau’s team of logistics and supply chain consultants in Thailand are highly motivated, experienced, and knowledgeable. Those qualities drive our success—and the trust of our regular clients.

But even a self-motivated team needs inspirational leadership, and the two gentlemen at the helm of our business, have been inspiring our consulting team, and logistics professionals around the world, for more than 20 years. Here’s a quick introduction to them both:

1. Logistics Bureau is not a familiar name to me. How do you market your services?

We’ve always taken a low-key approach to marketing. Well over half of our work is made up of repeat business from clients who know us well. Around 30% is new business arising from referrals. Our existing customers tend to recommend us to their peers. A mere 5% of our business originates from inbound enquiries.

2. What fee structures do you apply to your service provision?

We can agree fees on a fixed basis or at a daily rate agreed with the client. Both methods are popular with our clients. The daily rate often works well for implementation support and similar projects, due to the flexibility in the number of consultant-days we provide. For other projects, a fixed fee, based on an agreed outcome and agreed project scope, is often the preferred client choice.

3. How are your fees calculated?

First, we perform careful scoping and planning of your project. It’s important to us that everyone’s expectations are clear before we submit our proposal. Detailed planning enables us to know what resources will be necessary to achieve your objectives.

The next step is to quantify the resources needed and establish project time lines. If necessary, we will execute two or three iterations of a proposal, to make sure we get it right. However, all this detailed planning and prep comes at no cost to the customer. We shoulder the cost for that because the time and effort of planning is what allows us to provide a guarantee of positive results.

4. Do you work with us on site, or remotely?

Since the onset of the Coronavirus pandemic, we have elected to do more of our work remotely, as mentioned earlier on this page. However, much depends on the actual nature of your project. We have the resources and flexibility to work either at your business location in Thailand, or to combine on-site and remote working. For many projects we are now also able to work 100% remotely.

5. Can you ensure meaningful value in return for your fees?

We know that this is typically one of the most pressing questions from our clients before they engage us. It’s especially relevant if your company has not hired logistics and supply chain consultants before.

The following quote, by our CEO and founder, Rob O’Byrne, should answer that question for you and dispel any concerns you might have:

“I offer you my personal assurance, that at Logistics Bureau, you will. The majority of our consulting assignments result in a payback for the client within six months. That’s why we have loyal customers, many of whom have been with us since we launched our business in July 1997.”