Supply Chain Technology Consultants
Technology decisions in supply chains are hard. There’s no shortage of vendors promising their system will transform your operation, but the reality is that a lot of businesses end up with technology that doesn’t quite fit, costs more than expected, and never delivers the benefits that were in the original business case. Some of these questions might sound familiar:
- Have you invested in systems that your team barely uses, or uses workarounds to avoid?
- Are you still running critical processes on spreadsheets because the “proper” system is too clunky or doesn’t do what you need?
- Do you have multiple systems that don’t talk to each other, creating manual work and data gaps?
- Are you about to make a major technology decision but struggling to cut through the vendor noise and work out what you actually need?
- Has a technology implementation stalled or failed to deliver, and you’re not sure whether to push on, rip it out, or try something else?
- Do you suspect your current systems could do more, but nobody really understands how to get the most out of them?
These are the kinds of situations we see regularly. And honestly, it’s not surprising. Evaluating and selecting supply chain technology is genuinely difficult. The market is crowded, vendors oversell, and most businesses don’t have the internal expertise to know what questions to ask.
Then there’s implementation. Even when you pick the right technology, getting it up and running properly is a whole other challenge. It takes longer than expected, costs more than budgeted, and the promised benefits seem to keep slipping into the next phase.
Which is why it matters who’s advising you. Logistics Bureau doesn’t have commercial relationships with technology suppliers. We’re not getting kickbacks or steering you towards a preferred vendor. That means the advice you get from us is genuinely impartial and focused on what’s right for your business, not what’s right for someone else’s sales target.
Companies that Trust Us
What We Can Help You With
When we work with clients on supply chain technology, we typically get involved in one of two ways: helping you evaluate and select the right solution, or helping you implement it properly. Sometimes both. Here are some areas we provide assistance in:
- Warehouse Management systems – Selecting, implementing, or optimising WMS to improve inventory accuracy, pick efficiency, and overall warehouse performance.
- Warehouse materials handling technologies – Evaluating automation options, conveyor systems, pick-to-light, goods-to-person solutions, and other material handling equipment.
- Bar-coding and RFID – Assessing whether these technologies make sense for your operation, and if so, how to implement them effectively.
- Sales & Operations Planning systems – Helping you select and implement S&OP tools that actually get used, rather than becoming another abandoned initiative.
- Forecasting systems – Finding the right demand planning solution for your business and making sure it integrates properly with the rest of your operation.
- Route scheduling systems – Evaluating and implementing route optimisation technology to reduce transport costs and improve delivery performance.
- Transport management systems – Selecting TMS solutions that fit your freight profile and carrier relationships.
- Activity based management and cost to serve systems – Implementing tools that give you real visibility of where you’re making and losing money.
The common thread across all of these is that we help you cut through the noise, make a sensible decision, and then actually get the thing working. Not just installed, but working properly and efficiently.
How to Ensure Your Technology Investment Pays Off
We usually find the technology itself isn’t the problem. It’s everything around it; the selection process, the implementation approach, the change management, the ongoing support. Get those wrong and even the best system will disappoint.
Here’s what we’ve learned from years of helping businesses with technology projects:
- Start with the problem, not the solution. Too many technology projects begin with “we need a new WMS” rather than “we need to fix our picking accuracy.” Be clear about what you’re trying to achieve before you start looking at systems.
- Don’t let vendors run the evaluation. They’re trying to sell you something. You need independent criteria and a structured process that lets you compare options fairly.
- Get realistic about implementation. Whatever the vendor says, add time and budget. And make sure you have the right internal resources committed—technology projects fail when they’re treated as a side-of-desk activity.
- Plan for change management from the start. The best system in the world is useless if people don’t use it properly. Training, communication, and ongoing support matter as much as the technology itself.
- Think about integration early. How will this system talk to everything else? If you leave integration to the end, you’ll end up with workarounds and manual processes that defeat the purpose.
You don’t have to figure this out on your own. As an impartial partner in technology evaluation and implementation, Logistics Bureau can guide you through the process, from defining requirements through to go-live and beyond.
Our consultants can help you with:
- Defining what you actually need from technology (not what vendors want to sell you)
- Running structured evaluation and selection processes
- Managing implementations to keep them on track and on budget
- Ensuring your team is properly trained and supported
- Optimising systems you’ve already invested in but aren’t getting full value from
Working with us, you should expect:
- Technology that actually fits your operation and gets used
- Reduced risk of implementation failure or cost blowouts
- Faster time to value from your investment
- Impartial advice with no hidden vendor agendas
The right technology can genuinely transform your supply chain. But only if you choose well and implement properly. If you’re facing a technology decision—or stuck with one that isn’t working—we can help you sort it out.
Ready to Get Your Technology Working For You? Start Here!
Get impartial advice on your technology decision. Our consultants are always ready to help, and an initial assessment, totally free of charge, is the first step to discovering how we can deliver the results you need.
To schedule that call, just complete the form and we’ll do the rest. Or if you prefer, call us at +61 (2) 8212 9775 or Contact Us HERE. We’re waiting to hear from you.