Supply Chain Maturity Matrix
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Purpose
To objectively measure your level of supply chain maturity, so that you can easily identify areas for improvement.
Instructions
- There are 9 dimensions against which your supply chain maturity will be measured.
- You should provide your answer to each dimension in the online Survey, that will be revealed once you login below.
- You simply select the most appropriate answer to each question. Your result will be sent to you via email at the end of the survey!
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Results
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Categories
- Business Strategy 0%
- Culture 0%
- Customer Interaction 0%
- Forecasting 0%
- Forecasting 0%
- Management/Business Improvement 0%
- Organisational Structure & SC Network 0%
- Process Integration 0%
- Supplier Relationships 0%
- Technology 0%
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- Answered
- Review
- Question 1 of 56
1. Question
Category: Forecasting
How is forecasting and demand planning handled within the business?
- Question 2 of 56
2. Question
How is Sale and Operations Planning ( S&OP) driven within the business?
- Question 3 of 56
3. Question
How well are the information capabilities aligned to support the business?
- Question 4 of 56
4. Question
How developed is collaboration towards providing more reliable forecast inputs?
- Question 5 of 56
5. Question
What process exists re: continuous improvement of forecasting process ?
- Question 6 of 56
6. Question
What process exists to ensure rough cut capacity planning is regularly reassessed?
- Question 7 of 56
7. Question
Category: Customer Interaction
How effective are customers requirements and direction understood?
- Question 8 of 56
8. Question
What process exists re: understanding current performance & opportunities with customers?
- Question 9 of 56
9. Question
How is customer service management approached by the business?
- Question 10 of 56
10. Question
How effective is the communication process with customers?
- Question 11 of 56
11. Question
What process exists for filtering customer requests?
- Question 12 of 56
12. Question
How effective are the customer communication linkages at each level of the supply chain?
- Question 13 of 56
13. Question
Category: Supplier Relationships
How are the relationships with suppliers and service providers managed ?
- Question 14 of 56
14. Question
Is there a process for performance measurement of suppliers in place?
- Question 15 of 56
15. Question
Is there a process to drive joint value creation in the supply chain by the business & its major suppliers?
- Question 16 of 56
16. Question
What level of automation (eg. EDI, E commerce… ) of interaction with suppliers in place?
- Question 17 of 56
17. Question
How developed is information sharing with suppliers ?
- Question 18 of 56
18. Question
How effective is the communication process with suppliers?
- Question 19 of 56
19. Question
Category: Management/Business Improvement
How is supply chain (SC) measurement approached within the business?
- Question 20 of 56
20. Question
Is benchmarking of business performance frequently performed?
- Question 21 of 56
21. Question
How rigorously is progress towards targets & business performance measured?
- Question 22 of 56
22. Question
Are business benefits from improvement tracked & celebrated?
- Question 23 of 56
23. Question
Is installed asset base reviewed for value? ( utilisation & operational effectiveness)
- Question 24 of 56
24. Question
How does the business approach SC costs visibility?
- Question 25 of 56
25. Question
How well are KPI measurement and management established?
- Question 26 of 56
26. Question
What measurement approach is taken for business cycle times?
- Question 27 of 56
27. Question
Category: Culture
How clear is business strategy ? How is it articulated & communicated?
- Question 28 of 56
28. Question
Are solutions developed jointly and shared across the businesses?
- Question 29 of 56
29. Question
How is the work place culture & leadership functioning?
- Question 30 of 56
30. Question
Are there rewards & penalties for an individual performance?
- Question 31 of 56
31. Question
What is the approach to supply chain training?
- Question 32 of 56
32. Question
What is approach to quality management in the business?
- Question 33 of 56
33. Question
What is the approach to performance management within business?
- Question 34 of 56
34. Question
Category: Process Integration
How effectively are supply chain functions ( planning, prod’n, purchasing, dist’n, customer service) aligned within the business?
- Question 35 of 56
35. Question
How is process improvement driven within the business?
- Question 36 of 56
36. Question
How is innovation approached within the business? – Product
- Question 37 of 56
37. Question
What project planning & management methodology is used?
- Question 38 of 56
38. Question
How are the business managers involved in specifying SC IT components?
- Question 39 of 56
39. Question
How is the strategic focus planned in each division?
- Question 40 of 56
40. Question
Category: Organisational Structure & SC Network
How is organisational structure determined?
- Question 41 of 56
41. Question
Is responsibility clearly defined?
- Question 42 of 56
42. Question
Is supply chain change effectively sponsored ?
- Question 43 of 56
43. Question
How are technical standards managed? Ie. Product, product tracking, crisis management, product standards, environmental issues and waste?
- Question 44 of 56
44. Question
Is there a defined project management process?
- Question 45 of 56
45. Question
Who is responsible for ensuring project benefits are reaped?
- Question 46 of 56
46. Question
Category: Technology
How does the business develop and execute its strategy regarding supply chain technology?
- Question 47 of 56
47. Question
How is electronic commerce [EC ] applied? (including EDI)?
- Question 48 of 56
48. Question
Is there a process for managing the overall supply chain architecture hardware?
- Question 49 of 56
49. Question
Are the post implementation audits performed for supply chain investments?
- Question 50 of 56
50. Question
How does the business identify software adoption opportunities & monitor technological change?
- Question 51 of 56
51. Question
How is the company approaching IT systems to support operation of the supply chain?
- Question 52 of 56
52. Question
Category: Business Strategy
How effective is the development of medium term planning in the business?
- Question 53 of 56
53. Question
How formalised is the business strategy development process?
- Question 54 of 56
54. Question
What linkage exists between business strategy and functional strategies?
- Question 55 of 56
55. Question
How is progress tracked against the business strategy?
- Question 56 of 56
56. Question
What process exists to facilitate the review of strategy components & fine tuning where necessary?
