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Foremost Logistics and Supply Chain Consultants

In Singapore, Southeast Asia, and Australasia

Logistics Bureau aids, advises, and supports senior business leaders to increase business performance by improving supply chain and logistics strategy and operations.

If your business or organisation is headquartered in Singapore, our leading team of logistics and supply chain consultants is available to assist you, whether your company or organisation operates locally, regionally, or globally.

Logistics & Supply Chain Consultants in Singapore: Our Services

When you need impartial, vendor-neutral help and guidance to solve supply chain problems in your business, our team has the local knowledge and global experience to support you.

Logistics Bureau been providing consulting services in Singapore, Malaysia, Thailand, Vietnam, and elsewhere in Southeast Asia for more than two decades. We engage in logistics and supply chain performance improvement projects, and provide training and guidance.

We can help you boost the performance of your supply chain and logistics operations via a range of initiatives, such as:

  • Distribution centre (DC) and warehouse location planning (for new facilities)
  • Distribution network optimisation
  • DC/Warehouse capacity planning
  • Warehouse interior design
  • Warehouse layout optimisation
  • Transportation fleet planning and setup
  • Cost-to-serve optimisation
Who We Help With Singapore Logistics & Supply Chain Consulting
Whichever vertical your company operates in, our supply chain consultants can help. We have extensive experience in supply chain projects gained across an array of commercial and public sectors, such as:

  • FMCG and beverage
  • Retail
  • Healthcare
  • Energy
  • Construction
  • Third-party logistics
  • IT and telecommunications
  • Government and economic development
Remote Logistics and Supply Chain Consulting – Our New Services
The Coronavirus pandemic has forced change on many industries, with the consulting profession being no exception.

After recognising the need to adapt, we began working on an optimal approach to overcome the challenges of travel and movement restrictions which make the conventional methods of on-site consulting impractical in many cases.

As a result, we developed a range of game-changing solutions and services, enabling us to engage with your projects on a 100% remote basis.

You can now take advantage of the following diagnostic services and tools with no need for us to be present at your Singapore business headquarters or your operations facilities:

  • Inventory management: Optimise your inventory levels, grow your sales, and reduce costs.
  • Cost to serve: Tackle unprofitable customers, products, and processes by understanding and reducing your cost to serve.
  • Supply chain planning: Improve your strategic effectiveness with our guidance, by taking advantage of our remote service focusing on improved planning processes for inventory, inbound supply, demand, S&OP, and KPIs.
  • Demand forecasting: Increase your sales and demand forecasting accuracy.
  • Distribution network optimisation: Map your distribution network and identify opportunities to gain visibility, fix problems, and save money.
  • Safety stock reduction: We’ll help you to reduce working capital by optimising your company’s safety and buffer inventory levels.
  • Warehouse performance: We’ll help you identify and implement measures to reduce warehouse operating costs and improve service.

We perform all the above services using digital communication, collaborative, and analytics tools, and continue to expand our range of remotely executed services. Aside from protecting your team from the pandemic risks involved in on-site collaboration, it’s also a very affordable way to engage our logistics and supply chain consultants.

Remote Logistics & Supply Chain Consulting in Hawaii

Since the COVID-19 crisis disrupted commercial activity around the globe, and especially business travel, the conventional approach to consulting engagements has been forced to change.

At Logistics Bureau, we wasted no time in responding to the new challenges of working as an external partner to our business clients. We went to work on developing a range of solutions and tools enabling us to work remotely, while still providing the high quality of service to which our clients are accustomed.

We continued enhancing our remote working capabilities during 2021, and we now offer ALL our consulting service remotely—meaning you can engage our team to align with yours on any type of project, or take advantage of our packaged remote diagnostics solutions.

The areas covered by our range of remote supply chain analytics and diagnostics packages, available to your business in Hawaii include:

  • Demand forecasting: Our analytics solution and service can assist you to achieve significant accuracy improvements in your forecasting.
  • Safety stock reduction: Are your safety inventory levels optimal? We can help you to right-size them to guard against supply chain shocks while reducing working capital.
  • Warehouse performance: We’ll help you identify and resolve pain points and issues with your warehouse processes with a fast-track program of diagnostics and guidance.
  • Inventory management: With our help, you’ll be able to reduce inventory levels by as much as 20%—and it will take just two weeks to get you started.
  • Cost to serve (CTS): Did you know that up to 14% of your sales are likely to generate losses instead of profits? Identify them and take action with the help of our CTS diagnostic service.
  • Distribution network optimization: Is your network delivering the optimal performance your business needs? Analysis often shows up improvement opportunities—and we can help you to capitalize on them.
Companies That Trust Us
  • ACE Perdis
  • A&L Windows and Doors
  • AAP
  • Abbott Laboratories
  • Abbvie
  • Abey Australia
  • Air Liquide Australia
  • Adidas
  • Access Info Mgmt
  • ACCO
  • Acco Brands
  • ACF
  • ACG
  • Adbri
  • ADI
  • ADRT
  • AEI
  • AGR Cyanide
  • Air New Zealand
  • Alcon Laboratories
  • ALDI
  • Albi Imports
  • Allied Pinnacle
  • ALM
Inspirational Leadership is Our Success Driver
Logistics Bureau’s success is attributable to the experience, motivation and expertise of our team, and the passionate, inspirational guidance we receive from our leaders.

We hope you will get to know us, and as a start, here’s a brief introduction to the two gentlemen who head our operations, guiding and inspiring our team of over 35 logistics and supply chain consultants:

Rob O’Byrne

Owner and Group CEO

Rob has built the Logistics Bureau business over the last 23 years to reflect his passion for helping people and businesses to achieve supply chain excellence and so improve performance.

David Riddle

Deputy Group CEO

David joined Logistics Bureau in 2001, following his relocation to Australia from the UK, where he had established a decade of experience in the finance sector.

Frequently Asked Questions
Is your company new to the idea of engaging a team of logistics and supply chain consultants in Singapore?

If so, perhaps you share one of the more common concerns for enterprises planning to hire consultants, which is “Will we receive genuine value in return for the fees payable?”

Here’s what our founder and CEO, Rob O’Byrne, says in response to that question:

“I offer you my personal assurance, that at Logistics Bureau, you will. The majority of our consulting assignments result in a payback for the client within six months. That’s why we have loyal customers, many of whom have been with us since we launched our business in July 1997.”

Here are answers to a few of the other questions you might have:

1. How do you structure your consulting fees?

We can charge on a fixed-fee basis or at a daily rate. Some of our clients opt for the daily rate structure, particularly for implementation support assignments, when they need flexibility in the amount of days consultant-days provided. However, the bulk of our engagements are based on a fixed fee for an agreed scope of work and outcome.

2. How do you calculate your consulting fees?

We base our fees purely on the resources required to achieve your project’s objectives. We carefully scope and plan every project with our clients before submitting any proposal, basing our calculations on the resources that we require to achieve your objectives. That approach allows us to ensure that everybody’s expectations are clear.

We then conduct a period of detailed project planning to establish time lines and resource needs. If appropriate, we prefer to go through two or three iterations of a proposal to ensure we get it right. However, we do not pass the costs of this planning on to the client.

We a lot of care over our project pricing and planning, because we guarantee the results of our engagements!

3. How do you source new business?

A lot of our new clients tell us that they never heard of Logistics Bureau before. The reason for this is that we keep our marketing activities low key.

The largest proportion of our work—some 65%—comprises repeat business with clients who know and trust us. A further 30% of new business comes via referrals. The remaining 5% originates from inbound enquiries.

If you are new to working with us, a referral from one of our existing clients can help to fast-track the introductions and see if we are a good fit for you, and vice versa.

4. Do you work with us on site, or remotely?

Prior to the onset of the Coronavirus pandemic we often worked primarily on-site at the client’s location, complementing that with remote working as appropriate. For example, some projects would begin with one or two workshops at the client’s facility, followed by a combination of remote and on-site participation from our consultants.

However, as a result of the pandemic, we decided to develop our remote working capabilities, so now it’s possible for us to work with you on a 100% remote basis, using digital collaborative and communications technology.

What Our Clients Say

“Thank you for your time so far in assisting Weston Milling develop a S&OP process for our Australian and New Zealand operations. Your broad industry knowledge, real life experiences and down to earth delivery of specific training courses has been a significant catalyst to successful implementation in our business. All training has been delivered on time and within budget, communication between Weston Milling and yourself has been exceptional. Feedback from training courses has been invaluable in determining individual branches cultural readiness for S&OP implementation.”

Greg Friedichs
S&OP Project Manager / Supply Chain Manager, Weston Milling

“Logistics Bureau specializes in warehousing networks, so it was a good fit there. Most supply chain companies, they try to cover the full breadth, but because it’s such a broad spectrum of disciplines, it’s hard to be very, very good in every single one.”

Craig Sutton
Gerard Lighting

“Really appreciate younger David who has very good personal skills side to work with my team as well as the customer. Offering the way to win from serving benefits to their customers.”

Vipas Paovarojkit
Friesland Campina, Thailand

“Logistics Bureau has a number of people that have worked in the industry, have managed 3PL contracts and actually been a 3PL service provider. Considers Logistics Bureau a very credible organisation in warehousing logistics and supply chain. ”

Alejandro Araujo
HealthShare, NSW

“Appreciates Logistics Bureau’s corporate giving program. It’s nice to see businesses take that responsibility. ”

Chris Dau
Independent Cement

“Vale Argentina conducted a global search for a supply chain consultancy that had the specific mining industry experience we required. This experience, which we found within Logistics Bureau, allowed us to explore the use of vehicle configurations not previously used in Argentina. Logistics Bureau was adaptive to our local environment and demonstrated an understanding of our industry and large-scale, remote location logistics. The valuable insights we gained from the project opened up unexpected options for us.”

Bruno Perrotta
Logistics Manager, Vale Argentina

“Lion Nathan have called on the services of Logistics Bureau many times over the years. We do this because quite simply they listen to what we need, and then help us achieve it; with great results in terms of cost and service for the business… Lion Nathan have found the implementation of sound S&OP processes a bit of a struggle over the years, but with the help of Logistics Bureau, the appropriate disciplines, and key stakeholder buy in, S&OP is now embedded in the business aligning people and functions and adding real value.”

George Bearzot
Logistics Director, Lion Nathan Australia

“We engaged Logistics Bureau for a review of our domestic freight and, three years later, we’ve completed our fourth supply chain project with them. They have broad experience across their team and have shown flexibility in adapting to our changing circumstances and needs.”

David Clare
Head of Supply Services ANZ, Reckitt Benckiser

“Logistics Bureau filled a critical niche as we progressed through a business start-up. Working to a tight schedule, they drafted a very sound contract for use with our transport service provider. The level of industry knowledge that they brought to the table gave us great confidence as we negotiated a successful agreement.”

Rob Whitbourne
MD, Independent Tubemills

“I have known and worked with Logistics Bureau for many years, particularly during my time as a senior executive at Siam City Cement Company in Bangkok. Logistics Bureau have consistently been able to bring just the expertise I was looking for and deliver outstanding commercial results.”

Theeraphon Kangwanpornsiri
Siam City Cement Company – Bangkok

“We employed Logistics Bureau to undertake a complete review of our supply chain. The moment we engaged them they added value to the business. Their knowledge and approach to analysing the issues ensured the review was on time and on budget. Logistics Bureau surpassed our expectations and we are still seeing the benefits today.”

Mark Fowler
General Manager – Retail, Campus Experience, Macquarie University

“I have known Logistics Bureau as a business and the Managing Director Rob O’Byrne personally for many years. They bring to our business the knowledge, experience, skills and professionalism that we need when seeking objective external assistance in Supply Chain and Logistics management matters. Their approach was very practical and clear enabling our organisations to implement their suggested strategies.”

Peter Lindner
Assistant Managing Director, Samitivej Public Company Limited – Samitivej Hospitals – Bangkok

“There’s only one Supply Chain Consultancy in the Region, I know of, that truly understands our industry. Rob and his team are all very experienced and all have operational supply chain back grounds, that’s the major difference between the Logistics Bureau and the others.”

Craig Hope-Johnstone
General Manager – Logistics, Australian Discount Retail

“Logistics Bureau has been our preferred supply chain management consulting business for 8 years as they have proven time and time again that they provide value for money solutions that hit the bottom line.”

Brian Robinson
Former Chief Executive Officer, George Weston Foods Baking Division – Australia

“Logistics Bureau were exceptional in their ability to engage our wider organisation in the change management process which ensure sustainable commercial results.”

Subi Nanthivarman
Commercial Manager, Bayer Healthcare

“I have known and used Logistics Bureau for many years and their ability to order complexity has led to sustainable commercial results time and time again.”

Craig Stokoe
Global Procurement & Logistics Manager, Aristocrat Industries – Australia

“Logistics Bureau is an excellent management consultancy, they don’t just come up with the plan, they deliver.”

Nigel Goode
Global Manager, Warehousing and Distribution,Maersk Logistics Denmark

“Logistics Bureau has been our preferred supply chain management consultant for 9 years because they continue to deliver sound commercial results.”

Tom Loncar
Supply Chain Manager, GSK Consumer Health

“Logistics Bureau were able to provide value and sound commercial results by assisting us in our complex supply chain modeling.”

Tim Ford
Former Supply Chain General Manager Fosters, Carlton United Breweries

“You did a wonderful job. I am willing to recommend you to everybody.”

Khun Surasak Jinapun
Gold City Footwear – Thailand

“Great work. A very well put together report. Fabulous.”

Tony Ryba
CEO, White International – Australia

Guaranteed Results? Get in Touch to Learn How We Do It

The best way to learn more about Logistics Bureau and how we can help your business in Singapore, is to talk with one of our consultants directly. For a free initial consultation, complete the form and we’ll arrange a call at a time that suits you.

Alternatively, reach out to us by phone at +61 (2) 8212 9775, or drop an email to [email protected].