A trusted peer forum that accelerates supply chain performance — by turning benchmarking into action.

If you’re responsible for supply chain, logistics, warehousing or transport performance, you already know the challenge: improvement is hard when you’re solving problems in isolation. Logistics Bureau Peer Groups are invite-only Business Improvement Groups where a small number of non-competing organisations work together in a confidential, structured program to benchmark performance, share what’s working, and accelerate measurable improvement.

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Guaranteed Increased Efficiency and Cost Savings

The Top 2%

These are the top 2% of organisations in every industry, who not only provide the best customer service, but do so at nearly half the cost of their competitors. Yes, it’s possible.

Best-in-class

These are the Best-in-class, a term that is accepted to mean they are in the top 20% in their industry in terms of cost and service. They’re doing well and they know it, but there’s still a significant performance gap between them and the elite 2%

Good Enough

These are the organisations that are on cruise control. They don’t have any major Supply Chain problems, but are not market leaders either. Usually, they are missing a lot of easy improvement opportunities that could boost the bottom line.

Blissfully Unaware

These organisations are in a dangerous position. They really don’t measure their own performance well, and they have no idea if their performance is good or not. It’s a sad place to be in, because they are performing well below their potential.

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These Levels Apply to EVERY Supply Chain Function

Your supply chain is only as strong as its weakest link, and most organizations have multiple weak links they don’t even know about. This includes:

Warehousing – Are you maximizing space utilization and pick efficiency?
Transportation – Is your freight spend optimized with the right carrier mix?
Inventory Management – Are you holding the right stock in the right place?
Procurement – Are you capturing all available value from your supplier base?
Planning & Forecasting – How accurate are your demand forecasts?
Customer Service – Are you meeting customer expectations profitably?

Each function has its own performance curve. You might be BIC in warehousing but “Good Enough” in transportation. The key is knowing where you stand across the board.

What’s the Cost of Not Knowing?

Most organizations have no idea how much their supply chain underperformance is costing them. Here’s what’s at stake:

15-30% in unnecessary costs across warehousing, transport, and inventory
5-10% revenue loss from poor service levels and stockouts
Lost market share to competitors who are executing better
Strategic opportunities missed because you’re too busy firefighting
Team burnout from operating in reactive mode constantly

The question isn’t whether you can afford to improve—it’s whether you can afford not to.

These Levels Apply to EVERY Supply Chain Function

Your supply chain is only as strong as its weakest link, and most organizations have multiple weak links they don’t even know about. This includes:

Warehousing – Are you maximizing space utilization and pick efficiency?
Transportation – Is your freight spend optimized with the right carrier mix?
Inventory Management – Are you holding the right stock in the right place?
Procurement – Are you capturing all available value from your supplier base?
Planning & Forecasting – How accurate are your demand forecasts?
Customer Service – Are you meeting customer expectations profitably?

Each function has its own performance curve. You might be BIC in warehousing but “Good Enough” in transportation. The key is knowing where you stand across the board.

What’s the Cost of Not Knowing?

Most organizations have no idea how much their supply chain underperformance is costing them. Here’s what’s at stake:

15-30% in unnecessary costs across warehousing, transport, and inventory
5-10% revenue loss from poor service levels and stockouts
Lost market share to competitors who are executing better
Strategic opportunities missed because you’re too busy firefighting
Team burnout from operating in reactive mode constantly

The question isn’t whether you can afford to improve—it’s whether you can afford not to.

Our Clients

Hear from businesses who have transformed their logistics & supply chain with our expert solutions.

“Logistics Bureau is an excellent management consultancy, they don’t just come up with the plan, they deliver.”

Nigel Goode
Global Manager, Maersk Logistics Denmark

“Thanks for everything over the last four years, Logistics Bureau has provided a great perspective to a wider Supply Chain environment that has really helped broaden my horizons and remove the Nestle blinkers.”

Megan Sunderland
Supply Chain Manager, Nestle’ Ice Cream

“Thank you for your time so far in assisting Weston Milling develop a S&OP process for our Australian and New Zealand operations. Your broad industry knowledge, real life experiences and down to earth delivery of specific training courses has been a significant catalyst to successful implementation in our business. All training has been delivered on time and within budget, communication between Weston Milling and yourself has been exceptional. Feedback from training courses has been invaluable in determining individual branches cultural readiness for S&OP implementation.”

Greg Friedichs
Supply Chain Manager, Weston Milling

“Vale Argentina conducted a global search for a supply chain consultancy that had the specific mining industry experience we required. This experience, which we found within Logistics Bureau, allowed us to explore the use of vehicle configurations not previously used in Argentina. Logistics Bureau was adaptive to our local environment and demonstrated an understanding of our industry and large-scale, remote location logistics. The valuable insights we gained from the project opened up unexpected options for us”

Bruno Perrotta
Logistics Manager, Vale Argentina

Risk-Free Guarantee

We stand by the quality of our services with a 100% Money-Back Guarantee. If you’re not completely satisfied with the results, we’ll refund your investment—no questions asked.

Frequently Asked Questions

How do you measure which level an organization is at?

We use industry-specific benchmarks across multiple KPIs including cost-to-serve, on-time delivery, inventory turns, forecast accuracy, and total supply chain costs as a percentage of revenue.

How long does it take to move from one level to another?

Typically, organizations can move from “Blissfully Unaware” to “Good Enough” quickly with focused effort. Moving to BIC usually takes 12-24 months. Reaching the top 2% is a multi-year journey.

What if I'm not sure which level we're at?

That’s exactly what the assessment call is for. In 15-20 minutes, we can give you a clear picture of where you stand.

Do you work with specific industries only?

These principles apply across all industries. Whether you’re in manufacturing, retail, distribution, or services, the fundamentals of supply chain excellence remain consistent.

Where Do You Stand?

If you want some guidance on your current performance within any Supply Chain function, and what it could be, just book a call with me. It’s a 15-20 minute chat online where we’ll:

Assess where you are today across key supply chain functions
Identify your biggest opportunity areas
Discuss what “good” looks like for your specific situation
Outline a path to move up to the next performance level

There’s no obligation. Just straight talk about your supply chain performance and what’s possible. Fill out the form below if you want us to contact you and arrange a meeting.

Best Regards,
Rob O’Byrne – CEO, Logistics Bureau