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Logistics Outsourcing

How not to mess it up

Talk of the town.

Here’s what they are saying about Logistics Bureau

“We were very impressed with the service, expertise, and advice. Thank you”

Rachel Sutherland
Commercial Operations Director, Stallergenes Greer
“I sent out a help email yesterday and the Logistics Bureau team replied within minutes. A Teams video call was organised. It was literally only a 5 minute chat, but there was no upside to it for them. The fact they were so quick to respond and eager to help was fantastic (oh and of course, they pointed me in the right direction for me to get started on what I needed)”

Brendan Rooney
National Supply Chain Manager, Whites Group Pty Ltd

“The work was valuable, and Melanie was fantastic to work with. She really understood our business needs and did her best to provide relevant information that will help in a practical sense.”

I would give a score of 9 for the work completed. Thanks.

Rachael Briggs
AUP - Australian Underwater Products

“In terms of my experience in dealing with Logistics Bureau, I give them a solid 9 out of 10.

The professionalism from start to finish was outstanding. Rob is extremely measured and kept involved throughout the process to ensure everything was on track and delivered to expectation.

The report we required involved robust analysis of our product data and a full reset of our warehouse. The depth of information and opportunities presented to our management team totally met expectations and have been the springboard required to achieve best practice and fastrack our ‘Fit for Growth’ strategy.

Melanie’s data analytical skills and James’ broad supply chain (and warehouse operations-specific) skills made a great team and we are looking forward to re-engaging with the next steps on the basis of the positive experience received.

I will gladly recommend Logistics Bureau as a safe pair of hands to partner and unlock any companies supply chain capability.”

Andrew Costello
National General Manager, Pluspak

“Logistics Bureau specializes in warehousing networks, so it was a good fit there. Most supply chain companies, they try to cover the full breadth, but because it's such a broad spectrum of disciplines, it's hard to be very, very good in every single one.”

Craig Sutton
Gerard Lighting

“Really appreciate younger David who has very good personal skills side to work with my team as well as the customer. Offering the way to win from serving benefits to their customers.”

Vipas Paovarojkit
Friesland Campina, Thailand

“Logistics Bureau has a number of people that have worked in the industry, have managed 3PL contracts and actually been a 3PL service provider. Considers Logistics Bureau a very credible organisation in warehousing logistics and supply chain. ”

Alejandro Araujo
HealthShare, NSW

“Appreciates Logistics Bureau's corporate giving program. It's nice to see businesses take that responsibility. ”

Chris Dau
Independent Cement

“Vale Argentina conducted a global search for a supply chain consultancy that had the specific mining industry experience we required. This experience, which we found within Logistics Bureau, allowed us to explore the use of vehicle configurations not previously used in Argentina. Logistics Bureau was adaptive to our local environment and demonstrated an understanding of our industry and large-scale, remote location logistics. The valuable insights we gained from the project opened up unexpected options for us.”

Bruno Perrotta
Logistics Manager, Vale Argentina

"Lion Nathan have called on the services of Logistics Bureau many times over the years. We do this because quite simply they listen to what we need, and then help us achieve it; with great results in terms of cost and service for the business... Lion Nathan have found the implementation of sound S&OP processes a bit of a struggle over the years, but with the help of Logistics Bureau, the appropriate disciplines, and key stakeholder buy in, S&OP is now embedded in the business aligning people and functions and adding real value."

George Bearzot
Logistics Director, Lion Nathan Australia

"We engaged Logistics Bureau for a review of our domestic freight and, three years later, we’ve completed our fourth supply chain project with them. They have broad experience across their team and have shown flexibility in adapting to our changing circumstances and needs."

David Clare
Head of Supply Services ANZ, Reckitt Benckiser

"Logistics Bureau filled a critical niche as we progressed through a business start-up. Working to a tight schedule, they drafted a very sound contract for use with our transport service provider. The level of industry knowledge that they brought to the table gave us great confidence as we negotiated a successful agreement."

Rob Whitbourne
MD, Independent Tubemills

"I have known and worked with Logistics Bureau for many years, particularly during my time as a senior executive at Siam City Cement Company in Bangkok. Logistics Bureau have consistently been able to bring just the expertise I was looking for and deliver outstanding commercial results."

Theeraphon Kangwanpornsiri
Siam City Cement Company - Bangkok

"We employed Logistics Bureau to undertake a complete review of our supply chain. The moment we engaged them they added value to the business. Their knowledge and approach to analysing the issues ensured the review was on time and on budget. Logistics Bureau surpassed our expectations and we are still seeing the benefits today."

Mark Fowler
General Manager – Retail, Campus Experience, Macquarie University

"I have known Logistics Bureau as a business and the Managing Director Rob O'Byrne personally for many years. They bring to our business the knowledge, experience, skills and professionalism that we need when seeking objective external assistance in Supply Chain and Logistics management matters. Their approach was very practical and clear enabling our organisations to implement their suggested strategies."

Peter Lindner
Assistant Managing Director, Samitivej Public Company Limited - Samitivej Hospitals - Bangkok

"There's only one Supply Chain Consultancy in the Region, I know of, that truly understands our industry. Rob and his team are all very experienced and all have operational supply chain back grounds, that's the major difference between the Logistics Bureau and the others."

Craig Hope-Johnstone
General Manager - Logistics, Australian Discount Retail

"Logistics Bureau were exceptional in their ability to engage our wider organisation in the change management process which ensure sustainable commercial results."

Subi Nanthivarman
Commercial Manager, Bayer Healthcare

"I have known and used Logistics Bureau for many years and their ability to order complexity has led to sustainable commercial results time and time again."

Craig Stokoe
Global Procurement & Logistics Manager, Aristocrat Industries - Australia

"Logistics Bureau is an excellent management consultancy, they don't just come up with the plan, they deliver."

Nigel Goode
Global Manager, Warehousing and Distribution,Maersk Logistics Denmark

"Logistics Bureau has been our preferred supply chain management consultant for 9 years because they continue to deliver sound commercial results."

Tom Loncar
Supply Chain Manager, GSK Consumer Health

"Logistics Bureau were able to provide value and sound commercial results by assisting us in our complex supply chain modeling."

Tim Ford
Former Supply Chain General Manager Fosters, Carlton United Breweries

"You did a wonderful job. I am willing to recommend you to everybody."

Khun Surasak Jinapun
Gold City Footwear - Thailand

"Great work. A very well put together report. Fabulous."

Tony Ryba
CEO, White International - Australia

Logistics Outsourcing: How Not to Mess it Up

As we edge towards ending the first quarter of the 21st century, logistics outsourcing continues to be a sound strategy for most companies.

In excess of 84% outsource some elements of their logistics operations—but for many companies the experience is not especially positive.
But before you get despondent, remember that as with any venture, it’s possible to do logistics outsourcing the right way, or the wrong way, the easy way, or the hard way.

This guide will help you to follow the right path to successful logistics outsourcing in seven easy steps, so that you can avoid the common mistakes and achieve the outcomes you desire.

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