I had the privilege today to speak at a Healthcare Supply Chain Conference.
I promised delegates that I would share some further information on my topic of ‘Does your Hospital Supply Chain Stack up’.
The focus of the presentation was really to encourage people to look at their Supply Chains from a different perspective, but we also looked at some KPIs and ‘opportunity’ areas.
So I’ll gradually add some further information here as promised.
We looked at some KPIs for Pharmaceutical companies. And I shared the ‘results’ from the bottom 20% of our Benchmarking database.
If your performance is not ABOVE these figures, I’d suggest you have a problem!
And here are some Hospital KPIs, again showing the performance of the BOTTOM 20 % of performers.
Note: These are aggregate KPIs from each industry with a broad range of participants within the comparative ‘group’. For our client Benchmarking studies, we jointly discuss who best to include in the comparative group, to provide a closer ‘apples v apples’ comparison.
(Our Benchmarking database contains almost 900 organisations across many industries)
And these were some areas of opportunity that I suggested are quite common:
- Inventory Management & Reporting
- Reusable items (rotables) … tracking
- Consignment stock usage & tracking
- Demand forecasting …
- PO Authorisation …
- Supplier and product base too broad?
- Performance Measurement … is it sufficient?
- Centralised purchasing?
More to follow…
P.S. Feel free to comment below.
Send me details of diagnostics lab kip
Hi, I don’t have any KPIs specifically for Diagnostics Labs, sorry.
Please comment as how should i compare my KPIs to international benchmarks. Thanks
Hi. Sadly it is not easy to track down International KPIs. We have extensive sets of KPIs and Benchmarks across all industries, but unfortunately we cannot provide these free given the expense of collecting and maintaining them
specific to pharmaceutical purchasing. thanks
Do you have any national benchmarks for supply chain labor productivity such as supply chain hours works per adjusted discharge or supply chain department costs per total expenses, etc.?
Not that specific Gary, sorry.
Thank you for sharing information, who would you help me in creating a good KPIs for health affairs supply chain – Logistics
Start from: planning, purchasing, expediting, receiving and warehouse & property.
That’s a big question which would take a long time to answer! Why not suggest what you might use and I’ll give you some feedback?