A Concise Guide to Inventory KPIs for Your Business
Every article we publish covering logistics and supply chain KPIs piques our website visitors’ interest and receives a wealth of positive feedback. In addition, those articles inevitably stimulate readers to post questions, which, over time, we try to answer in...
How to Select the Right KPIs for Supply Chain Benchmarking
Well, not just for benchmarking, but also for maximum visibility of your supply chain and logistics performance. That’s what key performance indicators offer, but only if you select and use the right ones for your business. “How hard can that be?” I hear...
Resilience Equals Performance in Supply Chain – How to Improve It
Here at Benchmarking Success, we exist to help our customers improve supply chain performance. Historically, many of those customers concentrated keenly on measuring performance aspects such as cost to serve, perfect order, productivity, and cycle and lead times. Of...
How to Deliver Great Customer Service at the Lowest Cost
In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have...