Omnichannel Retail and the Cost to Serve Online Customers
In the wake of the Coronavirus crisis, a significant number of retail enterprises have taken their business online, adding to the already vast array of online shopping opportunities for consumers. Ecommerce competition was already fierce before the pandemic curbed...
Inventory Optimisation: How Much Stock is Right for Your Company?
Among the universal challenges that the COVID-19 pandemic has imposed upon the supply chain management profession is the question of inventory, specifically, “how much is enough?” Not that it was ever an easy question to answer, but the Coronavirus crisis has perhaps...
Retail Supply Chains: The State of Play in 2021
The COVID-19 pandemic has brought about a decade of changes to the retail world in just a year and a half or so. Few retailers can hope to grow, or even survive today, without the ability to sell through ecommerce channels. Supply chains are continually disrupted by...
3 Ways to Benchmark to Boost Supply Chain Performance
I have benchmarked supply chains for businesses all over the world for 25 years or so and have seen some incredible results. If you’ve never done a benchmarking exercise before, read on. You will learn how you can significantly boost your supply chain performance—and...
