
Collaboration at the Logistics Sharp End – Can It Work?
Why do some rival firms that battle with each other downstream in retail outlets manage to work well together upstream in their transport and warehousing? And by comparison and with apparently so much to gain, why do some logistics service providers and...

Logistics Disruption and the Changing Role of People
If you want to really disrupt an industry, aim for the things that define it. The older and the more embedded those things are, the more you can really shake the sector up. In logistics or the world of “trucks and sheds”, meaning shipping and warehousing,...

3 Things you Need to Know about Your Supply Chain (Plus an Extra One)
When I first published this post, it was called "3 Things You Need to Know about Your Supply Chain." However, I recently realised that I was omitting a fourth key factor that can contribute to supply chain glitches and gremlins. For those CEOs and other execs who...

An Introduction to Cost to Serve
Devil in the Detail A better understanding of supply chain cost dynamics can help companies recognise their profitable customers. Many companies fail to recognise the true profitability of their customers and product/service mix. Traditional reporting methods...

Hospital Supply Chain KPIs
I had the privilege today to speak at a Healthcare Supply Chain Conference. I promised delegates that I would share some further information on my topic of 'Does your Hospital Supply Chain Stack up'. The focus of the presentation was really to encourage people...

Change Leadership: The Real Key to Transforming Your Supply Chain
I have to make a confession... I'm guilty... Because just like most professionals, in most industries, when I talk about change I overuse the term "change management," especially when sharing tips and advice for supply chain transformation. In this post...

What is Inventory?
Well, I asked Keiran Hogan one of our inventory management experts, exactly that question! I hope his answers help you. Inventory can best be described as any materials or goods that pass through or are held in your business and are necessary in order...

What is Outsourcing?
Well, I asked Mal Walker one of our Logistics Outsourcing experts, exactly that question! I hope his answer helps you. What is Outsourcing? Can you give us a brief introduction to supply chain and logistics outsourcing? Outsourcing is using...

Fix Your Retail Supply Chain to Make the Last Mile Count
Last mile might be the latest buzzword (or buzzwords) in logistics, but not without good reason. If your company is trading in the fast-paced arena of omnichannel retail, this is one buzzword you really need to pay attention to. Perhaps the most important question to...

Logistics Outsourcing Secrets: A Serial Guide to Success with 3PLs
If logistics outsourcing was such a winning strategy, why isn't every company doing it, and why is it that so many logistics outsourcing partnerships terminate prematurely? The answers to both of these questions may well be connected not with the true value of...