Who We Are
Often it’s a question of just not having the time, the right resources, or specific experience to get traction on a really important business initiative. That’s where we can help on all three counts…
Logistics Bureau is a privately owned specialist management consulting company focused on the field of Supply Chain and Logistics. Yes, we’ve been helping our clients since before the term Supply Chain was even in common use!
Logistics Bureau was established in 1997, and over the years has grown into a group of companies, mainly focused on Supply Chain and Logistics consulting, education and benchmarking. Rob O’Byrne is the Founder and Owner of the Logistics Bureau Group.
The Logistics Bureau Group first expanded outside Australia in 2000, opening offices in Bangkok, Thailand. Since that time, operations have now spread to Vietnam, and the Philippines.
Logistics Bureau History
Key milestones in our history include:
Logistics Bureau established. Management Consulting – Supply Chain
Logistics Bureau Asia established in Thailand, Vietnam, and Singapore. Management Consulting – Supply Chain
Benchmarking Success acquired. Performance Improvement Consulting – Supply Chain
Dawson Consulting acquired. Management Consulting – Supply Chain
*Virtual Done Well established. Business Process Outsourcing for SMEs
Supply Chain Leaders Academy established. Supply Chain Education and Development
Supply Chain Leaders Insights launched. An industry forum for the exchange of essential knowledge.
Supply Chain Leaders Boardroom launched. A Business Improvement coaching program for senior executives.
What Makes Us Tick
At Logistics Bureau, it’s all about the people.
Why we do what we do
Helping people and organisations to better outcomes
What we do
We work with individuals and groups to overcome challenges and identify and realise opportunities for greater success.
How we do this
We share and apply our knowledge, experience and tools.
Objectively, we collaborate to deliver quality, sustainable, and proven cost saving and service improving solutions in the end to end Supply Chain and associated areas.
To be the ‘go to’ people for those who share our values, who need help to transform and achieve their Supply Chain and career goals.
- Achieve and maintain a minimum of 70% repeat business
- Achieve a minimum NPS of 50 (Net Promoter Score. 50 is very high)
- To maintain a project payback of under 6 months (where cost saving is the goal)
- To help 4 million people in need by December 2018
- To achieve 300 members graduate from Supply Chain Leaders Academy by 31 December 2018
We always act morally and ethically.
Our client’s come first.
We act professionally and objectively.
We show respect to all and embrace diversity.
Superior quality is at the heart of what we do.
We are known for ‘going the extra mile’.
We share our knowledge to help others’ succeed.
We support the well being of our business brands.
We respect the time of others as precious.
We share our abundance with those in need.**
*Virtual Done Well provides back office support to SME’s and was established in an economically disadvantaged area in the Southern Philippines. Whilst funded and mentored by Logistics Bureau’s executive team, it is 100% locally managed. It’s really a Social Enterprise that is proving highly successful.
**Central to our values at Logistics Bureau is helping people. Whilst we do this through our consulting and education programs, we also channel part of our income to those in need. This is done through the charity organisation Buy One Give One, which provides us with the tools to give directly to ‘audited’ worthy causes all over the world.
This is done as part of every transaction with our customers and they are sent a Giving Certificate to show which worthy cause benefited through their relationships with Logistics Bureau business. You can read about our giving progress here: www.logisticsbureau.com/thanks-a-million/