Who We Are at Logistics Bureau
We help busy and frustrated Senior Executives boost their supply chain performance in terms of cost and service.
Often it’s a question of just not having the time, the right resources, or specific experience to get traction on a really important business initiative. That’s where we can help on all three counts…
Logistics Bureau is a privately owned specialist management consulting company focused on the field of Supply Chain and Logistics. Yes, we’ve been helping our clients since before the term “supply chain” was even in common use! Our experienced team covers the supply chain end to end.
Logistics Bureau was established in 1997, and over the years has grown into a group of companies, mainly focused on Supply Chain and Logistics consulting, education and benchmarking. We first expanded outside Australia in 2000, opening offices in Bangkok, Thailand. Since then, operations have now spread to Vietnam, and the Philippines. Although we work all over the World! 26 countries to date.
Why do our clients pick us? Experience, track record, results, flexibility and our core values. If you want to reduce costs and improve your supply chain, we’d love to talk to you.
To Talk About Improving your Supply Chain Performance
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Logistics Bureau History
Key milestones in our history include:
1997
Logistics Bureau established.
2000
Logistics Bureau Asia established in Thailand, Vietnam, and Singapore.
2004
Benchmarking Success acquired.
2007
Dawson Consulting acquired.
2012
*Virtual Done Well, our Business Process Outsourcing Company for SMEs, established.
2013
Supply Chain Leaders Academy established.
2016
Supply Chain Leaders Insights launched. An industry forum for the exchange of essential knowledge.
2016
Supply Chain Leaders Boardroom, a Business Improvement coaching program for senior executives, launched.
2019
2,000 Supply Chain & Logistics assignments completed
2022
Reached Supply Chain & Logistics Consulting assignments in 25 countries.
2024
15 million giving impacts through our CSR program
2025
2,500 Supply Chain & Logistics assignments completed
What Makes Us Tick
At Logistics Bureau, it’s all about the people.
Why we do what we do
We love helping people and organisations to achieve better outcomes.
What we do
We work with individuals and groups to overcome challenges and identify and realise opportunities for greater success.
How we do this
We share and apply our knowledge, experience and tools.
We collaborate with our clients’ teams, to deliver quality, sustainable, and proven cost-saving and service-improving solutions in the end-to-end Supply Chain and associated areas.
Logistics Bureau – Our Vision
To be known as the most trusted name in supply chain consulting, and to be chosen for our values as much as our expertise.
Some Specific Goals (that we maintain)
- Achieve and maintain a minimum of 65% repeat business
- Achieve a minimum NPS of 50 (Net Promoter Score. 50 is very high)
- Maintain a project payback of under 6 months (where cost saving is the goal)
- Help 8 million people in need by Dec 2021 (reached May 2021) – now at over 17 million
Our Values at Logistics Bureau
We always act morally and ethically.
Our client’s needs come first.
We act professionally and objectively.
We show respect to all and embrace diversity.
We support the wellbeing of our business brands.
We are known for ‘going the extra mile.’
We share our knowledge to help others succeed.
Superior quality is at the heart of what we do.
We respect the time of others as precious.
We share our abundance with those in need.
Here Are Three More Ways We Can Help You!
A social enterprise we founded and fund. Virtual Done Well provides back-office support to entrepreneurs and small business owners to help them find more time and grow their businesses. It was established in an economically disadvantaged area in the Southern Philippines in late 2012. Whilst funded and mentored by Logistics Bureau’s executive team, it is 100% locally managed, and as a social enterprise it is proving highly successful. You can visit our active YouTube channel here.
How we manage our giving program: you may have noticed that central to our values at Logistics Bureau is helping people. Whilst we do this through our consulting and education programs, we also channel part of our income to those in need. This is done through the charity organisation Buy One Give One, which provides us with the tools to give directly to ‘audited’ worthy causes all over the world.
This is done as part of every transaction with our customers and they are sent a Giving Certificate to show which worthy cause benefited through their relationships with Logistics Bureau business. You can read about our giving progress here.